Home :: Soark Policies About Shipping, Returns and Privacy

Special - Free US Shipping Over $60! At check out, our standard Domestic shipping is USPS Priority Mail for $6.95. You should receive your order in three to seven business days from the date your order was placed. For earlier express delivery, we'll be happy to expedite your shipping for an additional charge: Two business days via FedEx will be $9.00 extra Standard Overnight via FedEx will be $25.00 extra Global Priority Mail for International customers is $21.95. Canada is $16.95. Shipping to APO/FPO addresses is FREE! Choose Other Shipping Option at check out. This is a flat rate for one item or for several items. On large orders, additional shipping charges may apply and UPS ground shipping is available. If you have special needs, there is a "comments" box at check out for special instructions or messages. Also, you can email a reply to your order confirmation or call 785 594 6431. ORDER BY MAIL OR PHONE We offer the option in our shopping cart to place an order "offline" and mail or fax payment information. You can place an order on our website and rather than entering a credit card at checkout, you can choose to view offline order and mail a check or money order to SOARK/ PO Box 743/ Baldwin City KS 66006. Please feel free to order by phone, fax or mail offline orders if you are not comfortable with online ordering. EXCHANGES OR RETURNS If you need to exchange or return an unused, unwashed or defective item, please use the exchange form included with your order or enclose a note stating your request to SOARK/PO Box 743/ Baldwin City KS 66006. We will gladly replace or refund. Damaged returns may be subject to a restocking fee. We do not credit for shipping charges, however, we will ship your exchange to you free of charge! PRIVACY We use a secure server to protect your information when you order on our website. SOARK has met, is certified to the new Payment Card Industry (PCI) security standard by ScanAlert, the world's largest web site security certification company . And we NEVER sell or give away our customer information. GUARANTEED Our goal at SOARK is to provide the finest quality running apparel at the best possible price. Since 1986, we have designed and manufactured our products in our own factory here in the USA, using only the highest quality performance fabrics available. We are constantly striving to improve our product line, using the many suggestions we receive from you, our valued customers. Your satisfaction is our most important concern. We offer the further guarantee of our reliability with our membership in the Better Business Bureau. PROBLEMS USING OUR SITE? We've had a couple inquires from people using Mozilla Foxfire who've had difficulties. Apparently Foxfire users need to have their cookies enabled. FYI, we found information on their website Firefox Help. Hope this helps. We appreciate hearing from you and try to keep our website up to date and trouble free!

Updated July 3, 2008 Great Running Clothes Since 1986

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